IT support and security for local businesses.
One monthly plan looks after your computers, network, Microsoft 365, backups and cyber security, with a plain-English report each month you can hand to your insurer, auditor or board.
Australian-owned. Local technicians across the Southern Highlands, Illawarra, Macarthur and southern Sydney, with remote support across NSW.
Your IT department, without hiring one.
You've got a business to run. We make sure the technology behind it works, stays secure and never depends on one person's memory.
Professional services
Accountants, lawyers, real estate and consultancies: client data protected and payment-redirection fraud stopped before it costs you.
Healthcare and care providers
Clinics, allied health and aged care: practice software kept running and sensitive records kept private.
Trades and multi-site businesses
Offices, job sites and mobile staff connected, with laptops, phones and job software managed in one place.
Most businesses call us when something forces the question.
Your insurer sent a cyber questionnaire
We answer it with you and close the gaps, from multi-factor sign-in to tested backups.
A client asked how you protect their data
We help you answer security questionnaires and keep the evidence ready for the next one.
Your IT person retired or went quiet
We take over cleanly, document everything and stay reachable.
Systems keep failing at the worst time
We fix the cause, not just the symptom, and monitor around the clock so problems are caught early.
Everything in one monthly plan
No separate bills for support, security and backups. One plan, priced per staff member.
Everyday support
- Help desk for every staff member, by phone, email or chat
- Onsite visits when hands-on work is needed
- We deal with your software vendors and internet provider for you
- New staff set up and departing staff removed the same day
Security
- Around-the-clock threat monitoring and response
- Email protection against phishing and fake invoices
- Multi-factor sign-in on every account
- Short monthly security training for staff
Backups and updates
- Daily backups, with a restore tested every month
- Software and security updates scheduled outside business hours
- Computer and network health monitored continuously
- A written recovery plan if something goes wrong
Reporting and compliance
- A one-page report every month, in plain English
- Help with privacy obligations and security policies
- Evidence kept ready for insurers, auditors and client questionnaires
- A review with your technician every quarter
How it works
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1
Free health check
A 30-minute review of your setup, done with your permission. You keep a one-page summary of risks and quick fixes, whether or not you sign up.
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2
Onboarding
We document your systems, fix anything urgent and switch on monitoring and backups. Onboarding is included in your plan.
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3
Ongoing care
We look after support, security and backups every day, and send your report at the start of each month.
One price per staff member
Your plan is priced on the number of staff who log in to your systems. We confirm your exact price after the health check, so there are no surprises on your first invoice.
- Minimum of [$ MINIMUM] per month for small businesses
- 12-month agreement, then month to month
- Onboarding included
- The health check is free, with no obligation
Who you'll be dealing with
Stralia Systems was founded by [Your name], a software engineer and military veteran based in Bowral. You'll always know who is looking after your systems, and you'll be able to reach them.
We document everything we do for you, so your setup never depends on one person's memory.
Common questions
We already have an IT provider. Can you work alongside them?
Yes. We can add security and reporting alongside your current provider, or take over completely if you'd prefer one point of contact.
Do you come onsite?
Yes, across the Southern Highlands, Illawarra, Macarthur and southern Sydney. Most issues are fixed remotely, and we visit when hands-on work is needed.
Is the health check really free?
Yes. You keep the summary, and there's no obligation to sign up.
How long is the agreement?
12 months, then month to month. Onboarding is included when you sign up.
What happens if we're hit by ransomware?
We isolate affected devices, restore from tested backups and help you work through any privacy notification steps.
Will you see our confidential data?
Only when a fix requires it, and always under a signed confidentiality agreement.
Book a free IT and security health check
Tell us a little about your business and we'll contact you to arrange a time.